- Greets all customers and visitors when they enter the location lobby or approach the drive-thru
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- Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash
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- Identifies counterfeit currency
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- Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
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- Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards
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- Exchanges foreign currency
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- Performs services for customers including ordering bank cards and checks
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- Records all transactions promptly, accurately, and in accordance with bank procedures
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- Answers inquiries regarding checking and savings accounts and other bank related products
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- Assists customers in solving account errors or problems, providing account balances, etc.
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- Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination
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- Promotes and maintains positive relations with all contacts, customers, and potential customers
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- May be responsible for bank openings and/or closings
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- May be required to work drive thru
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- May be required to float to other locations
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