Family Support Coordinator - Brain Balance of Louisville

Are you PASSIONATE about helping families find answers for their kids who are struggling? Do you LOVE helping kids and seeing them thrive?

Brain Balance Achievement Centers is hiring for a part-time (approximately 30 hours per week) Family Support Coordinator for our Louisville center.

We are looking for someone who is FUN-LOVING, EXTRORDINARILY ORGANIZED, SELF-MOTIVATED, PASSIONATE, AND EAGER TO LEARN. This candidate should reflect great professionalism and enjoy building interpersonal relationships. Experience with social media marketing is a PLUS! 

A typical work-week for our Family Support Coordinator is Monday, Wednesday and Thursday afternoons 1:00 - 7:00pm, Tuesdays and Fridays10:30am - 4:30 pm, with an occasional morning meeting for staff training and center updates.

Key responsibilities for this role are as follows: 

  • Maintain KPI
  • Take and record payments
  • Answer phones / Take and communicate messages
  • Monitoring center email
  • Meet and greet children and families as they arrive
  • Manage in-center campaigns
  • Assist with relational marketing (find, prepping for, and attending events)
  • Prep necessary documents for Center Director's meetings
  • Maintain clean and organized office and lobby
  • Obtain testimonials via First Time Cards, Google Reviews, and/or video testimonials
  • Assist with social media marketing 
  • Schedule monthly check-in meetings with each family for Program Director

Does this sound perfect for you?? Great! Because there is also potential to advance; for a go-getter candidate, who seizes the opportunity to contribute to the growth and success of the center.